I'm a Senior UX Writer and Technical Writer with 7+ years crafting intuitive experiences and comprehensive documentation for complex platforms at AWS and Microsoft.
I specialize in establishing brand voice and tone, developing scalable content systems, and leveraging AI/ML tools to solve real problems—from creating an AI-powered copy assistant to organizing 1,500+ customer tickets. I collaborate deeply with engineering, product, and design teams to influence product direction, whether I’m designing UI copy, architecting documentation for complex services, or creating API references. From participating in 50+ product reviews to leading documentation teams of 6+, I’m driven by making complex technology accessible and delightful for users worldwide.
Beyond my professional work, I’m an avid gamer with a deep love for video games and trading card games—hobbies that fuel my understanding of how language shapes player experiences and builds community. I enjoy being a father of two boys, where I’m constantly learning about curiosity, creativity, and seeing the world through fresh eyes. When I’m not at my desk, you’ll find me lifting weights, experimenting in the kitchen, or spending time with my family.
